1. Order Cancellations Because we harvest and procure fresh organic produce based on daily orders, cancellations must be made before your order has been dispatched. Once an order is out for delivery, it cannot be canceled.
2. Open Delivery & Inspection We take immense pride in the quality of our harvest. To ensure complete transparency, we require customers to inspect their order at the time of delivery. If you find any item to be damaged, spoiled, or incorrect, you must hand it back to the delivery executive immediately at your doorstep.
3. Strict No Refund & No Return Policy Due to the highly perishable nature of fresh vegetables and food products, we operate on a strict No Refund and No Return policy once the delivery has been accepted. Accepting the hand-off from our delivery partner serves as your confirmation that you are fully satisfied with the quality, quantity, and condition of the produce. We will not entertain any claims for refunds or replacements after the delivery executive has left your premises.